Thompson v. Jiffy Lube Inter'l, Inc., Case No. 05-1203 (D.Kan. Feb. 22, 2007)
Plaintiffs alleged nationwide "Consumer Protection Act" violations based on media reports, anonymous internet postings, and Plaintiffs' experiences and their interviews with former Jiffy Lube employees and its franchisee store employees.
Since Plaintiffs made several "unusual" amendments to their complaint, Jiffy Lube, doubting the allegations in it, requested the "names, addresses, and phone numbers of the former employees who provided factual support for the allegations in the complaint." When Plaintiffs refused to provide the information, the court ordered them in July 2006 to do so on Jiffy Lube's motion to compel. Consequently, Plaintiffs produced the names of four individuals and four email addresses, and represented that the addresses and telephone numbers of the former employees Plaintiffs spoke with were "unknown."
Later, in response to Jiffy Lube's question of whether "communications with these individuals occurred solely by e-mail," Plaintiffs' counsel stated, among other things, that in December 2005 his "hard drive crashed and [he] lost a lot of data that had not been backed up and these individual's contact information and some communications were there." Based on this information, Jiffy Lube filed a motion for sanctions, arguing that Plaintiffs' failure to preserve the contact information amounted to "spoliation" of evidence.
The court declined to rule on the issue of spoliation, stating that "discovery is currently limited to class certification issues rather than the merits of plaintiffs' claims. Outright dismissal as a sanction is too severe for the apparent loss of four witnesses addresses and phone numbers. Moreover, the trial issues are not sufficiently defined at this time to consider whether an adverse inference instruction is appropriate."
Instead, the court was more concerned with "the inconsistency in plaintiffs' discovery responses and representations."
[P]laintiffs initially represented that “all relevant documents were produced” which should have included disclosure of the names of the former employees. Plaintiffs later refused to disclose the names and contact information of the former employees, forcing Jiffy Lube to move to compel. After plaintiffs' dubious legal arguments in opposition were rejected and the information was ordered produced, plaintiffs then argued that the information was lost through a computer crash that occurred six months before defendant even filed its motion to compel. When Jiffy Lube questioned whether plaintiffs conducted an appropriate investigation and the possibility of Rule 11 sanctions, plaintiffs belatedly asserted for the first time that e-mails from the former employees existed but were protected from disclosure.
Plaintiffs provide no rational explanation whatsoever for these inconsistencies but
instead attack Jiffy Lube.
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Because of these highly unusual discovery inconsistencies, the court will permit Jiffy Lube to submit written deposition questions to plaintiffs’ counsel. The questions shall be limited to the issue of (1) how and when plaintiffs’ counsel communicated with the four “confidential” witnesses, (2) what type of communications referenced in plaintiffs’ August 8, 2006, letter were lost, and (3) the basis for plaintiffs’ assertion that the only information lost was George Toth’s phone number.