A Legal Software Reality Check
"Technology analysis firm Gartner recently published several reports dubbed "hype cycles" as reality checks against pundits' and vendors' buzzwords, fluff, and vaporware. One such report by analyst French Caldwell, Hype Cycle for Legal and Regulatory Information Governance, 2011, includes several sections directly relevant to legal technology including redaction, forensics, and e-discovery software.
"Legal and compliance challenges are most often the business drivers for beginning or enhancing information governance programs. Therefore, corporate compliance officers, general counsels, and IT legal support managers have crucial roles in formulating policies, overseeing processes and enforcing standards around information governance,” Caldwell wrote, referring to the overarching process of making data conform to business strategies instead of the opposite."