"The Information Age is in full bloom, and communication is now a 24x7 phenomenon. In companies large and small, individuals spend much of their days answering e-mails, sending co-workers instant messages (IMs), posting blogs and tweeting.
While these developments have helped some companies streamline business processes and increase productivity, they also raise new management issues. Bits of corporate data information are flying around in cyberspace like children darting around an amusement park. In order to be in compliance with various government and industry regulations, companies need to safeguard their data. To do this, IT departments need to track an ever-expanding array of communications options and then block, collect and archive employee exchanges."