Industry association defines best practices for managing email
"Email is arguably the single largest source of information creation for most organizations. Yet for the majority, email is managed poorly - if at all. According to a recent AIIM Market IQ survey on Content Security, email has become the biggest content security concern for businesses. In order to ensure that email is managed for regulatory compliance, operational efficiency, and strategic advantage, businesses and public-sector groups alike must take better control of their email policies, processes, and technologies. Assuming budget is available; the top three primary obstacles to implement solutions are reported to be lack of understanding, complexity of solution, and user resistance.
Email plays a significant role in documenting decisions and conducting the business of an organization. Truly an enterprise-wide, mission-critical application that affects every user in an organization, it is critical that email be managed appropriately, so that stakeholders retain access to the information contained therein."
